Midwest Answer

Call menus offer efficient call routing options to field calls and route the caller to the necessary department or employee within your business.

Never miss out on a call outside of your business hours again with our after-hours call answering.

Nobody likes being left on hold for extended periods of time and with our high-volume call support you can keep your customers happy with quickly answered calls when your in-house reception team is busy.

For businesses of every size and in every industry, Midwest Answer provides live telephone support, 24 hours a day, every day. Our agents become an extension of your business and follow a custom plan of protocols that conform to your business needs, whether you need after hours or call overflow support. Our call center is based in the USA and provides quality answering services nationwide.

Whether you need additional support for your current staff or want the advantage of a receptionist without having one in-house, your Midwest Answer Virtual Receptionist will work exactly as if they are in your office, answering and screening calls, taking a messages, providing directions or information about the business, or transferring the call to you or a colleague. With your virtual receptionist on duty, you never miss an opportunity, and neither do your clients or customers.